Returns & Exchanges

30 days

You can return or exchange items within 30 days of delivery. Items need to be unworn and unwashed, with the original tags attached.

How to start a return

• Email hello@example.com with your order number and what you're sending back.
• We'll reply with a prepaid return label for US orders.
• Pack the items securely and drop the package off with the carrier.

Refunds

Once we receive and check your return, we'll refund the original payment method, usually within 5 business days. Your bank may take a few more days to show it.

Original shipping charges aren't refunded, except when we made a mistake or the item was defective.

Exchanges

Need a different size or color? Say so in your return email and we'll send the new item as soon as the return is on its way, as long as it's in stock.

Damaged, defective or wrong items

If an item arrives damaged, has a defect or isn't what you ordered, email hello@example.com within 30 days of delivery, with a photo if you can. We'll cover shipping both ways and send a replacement or a full refund.

Final sale

Items marked final sale on the product page can't be returned or exchanged unless they arrive damaged or defective.