Shipping Policy

Where we ship

We ship to addresses in the United States, including P.O. boxes and APO/FPO addresses. We don't ship internationally yet.

Processing time

Orders ship in 1–2 business days (Monday through Friday, not counting holidays). You'll get an email with tracking as soon as your order ships.

During a new release or the holidays, processing can take a few extra days. We'll say so on the site when it does.

Delivery time and cost

• Standard shipping: 3–6 business days after your order ships.
• Free standard shipping on US orders over $100, before tax.
• Orders under that amount pay a flat rate, shown at checkout before you pay.
• Faster options, when available, are shown at checkout with their price.

Sales tax

Sales tax is calculated at checkout based on your shipping address, as required by state law.

Address changes

Check your shipping address before you place your order. If you need to change it, email hello@example.com as soon as possible. Once an order ships, we can't change where it's going.

Lost, late or damaged packages

If your tracking hasn't moved in 7 days, your package shows delivered but you can't find it, or something arrives damaged, email hello@example.com with your order number. We'll work with the carrier and make it right.